Disclaimer: If you happened to chance upon my review, I am informing you in advance that my review is not a photo spam or a food porn fest. Our visit to the cafe was under rushed circumstances so there wasn’t a mood for pictures. So… you may want to read another review, or go experience the cafe without any prior expectations in mind!
The opening of the cafe coincided with BF’s flight to US for his work-travel programme. Knowing that I am a fan of that overrated mouthless cat (or a girl, whichever you choose to believe) with a ribbon, we decided to have dinner/supper at the cafe before catching his midnight flight.
As of the afternoon the news reported that people had been queuing for about 3 hours or so to get in. Had a bad feeling that the crowd will get worse during dinner time and I didn’t want him to end up missing his flight. And so I got pretty angst during work which got me to posting this:
Long story short, we queued about 2-3 hours as well (with much grumbling from my side). What was annoying was that there were a couple of empty tables (some cleared, some uncleared) visible to us from the outside. But apparently the staff didn’t let the customers in, until much moments later. Maybe they didn’t notice, or maybe it is some other reason we don’t know.
BF’s parents came to pass him his luggage for check-in while we were still in the queue. His dad kinda got displeased with what we were doing because catching a flight is more urgent than queuing for a cafe that will be permanently based at the airport. And in the end they ended up joining us for a bite. I felt really guilty having to listen to his dad’s incessant angry nagging throughout the meal.
The slip up was that drinks were served after we finished our main course, and we got informed that they ran out of desserts. Since it is their first day in operation, I will let them off for that. But since the cafe operates for 24 hours, running out of stock on food items is not a forgivable excuse. After all, people are here for a pleasant experience, not one that is memorable-in-a-bad-way.
Yup this is us!
For those looking for a review, here’s a summary.
Decor– Not excessively pink nor cute-sy. The decor is based on the theme of a garden (like what is reflected in its name), so orchids and other flowers of sorts pre-dominated the white interior. There are statuettes since no themed cafe would be complete without them #justsaying. It felt touristy because of the orchids but that is just a personal vibe.
Service– Plenty of room for improvement, that’s all I can say. Given all the previous instances of the Hello Kitty mania in Singapore, I thought maybe they would have a better gauge of consumer market to prepare them for the incoming demands. We were lucky in a sense that BF’s dad hurried the staff and manager about 3 times and used BF’s flight as a bargaining chip to get our food served quickly to us, but there are many other criticisms by customers posted online which you can read.
Taste– It was average and portion was smaller than expected. Maybe my taste buds sucked, maybe we ate our meal in a hurry, or whatever.
Dish aesthetics– Yeah it was alright for me.. but judging at customers who pointed their phones at all sorts of angles at the food (as observed during queuing), the chef might have done a good job.
Price– Off budget for a poor graduate like me. Was prepared to pay but his parents footed the bill.
2nd visit? Not for the time being. Maybe when the novelty wears off and the queue gets shorter or something.
So knocked out with a 6 day work week. Ciao.